At the “Sarra Food” shop, we want our customers to be completely satisfied with their purchase. If for any reason you are not satisfied with your order, we offer a refund or exchange subject to the terms and conditions outlined in this policy.

1. 14 day return policy.
2. Returns accepted only on unopened and undamaged items.
3. Please check frozen items, eggs, fruit and vegetables on delivery. No returns on these items after delivery.
4. No returns accepted without copy of receipt.